Diagram of a Business Process, Business Object, and Business Service

For this week’s course project assignment, consider the concepts that you will use to combine both ERP systems and workflow management systems. (See the business information below the example diagram. You will want to review the business the assignment is about to aid in creation of the diagram and the explanations requested.)

You need to include an example of the business process and explain the goals of the business in long term, and full functionality of the ERP systems and the objectives. Be sure to list your references in APA format. You will want to have at least 10 steps in your diagram.

The three bullets below are what should be in your diagram:

  • Business process: specification of a sequence of activities leading to a goal. You can pick any sequence of activities related to the current problem in the company and create a diagram showing your solution to that piece of the problem.
  • Business object: representation in an IT system of an entity in the business domain. (From a business standpoint, it is a single object with an interface, although internally it can consist of multiple objects that contain the implementation of the methods in the interface of the business object. The business objects are bundled in larger components that are quite independent from each other and that can be configured relatively independently. When such components are put together they should also be able to work together seamlessly.)
  • Business service: representation of a piece of functionality, an algorithm, or a user task (a service should include characteristics and constrains. The generic business services, developed in either the workflow or the ERP part use the concepts from the generic process model to express their functionality. Both are able to use those services).

You can use any type of tool you want (e.g., Visio or Word).

Here is an example of a diagram:


In the course project you will analyze the organizational structure, the problems, and the solutions for the organization Runa Uturuncu LLC.

Runa Uturuncu LLC, has a base in the U.S. and Europe (Switzerland, the Netherlands, and Gibraltar). This company is in the computer parts business and it has three lines of focus: Networking parts, Processors (CPU), and Graphic Cards, but has an interest in providing/selling all parts in the computer industry. Globally, it has more than 2000 employees. This company is working with SAP-ERP systems that promote and integrate business processes. The organization produces their own version of a CPU and a Gaming Graphic Card. Runa Uturuncu LLC , sells all of its products to specific dealers around the world. The organization has manufacturing in the United States, Switzerland, Gibraltar, and Netherlands.


The company processes purchase orders for computer hardware, and there are many complex problems involved in this. The purchase order (PO) document is complex and contains many challenges for both the company and the customer. The purchase order (PO) may contain requests for other hardware components (e.g., storage devices, networking equipment, etc.). Customers want a coherent view of their purchase order’s progress, a reasonable delivery schedule (the machines should not arrive one-at-a-time), alerts, etc. The company’s profitability requires efficient coordination, delivery, and in some cases assembly of components. The processing of the PO may require business rules to validate configurations or compute volume discounts. The process may call for numerical algorithms to optimize production and shipping schedules. In addition, there are many non-integrated applications, different views and forms of business artifacts (PO, product descriptions), and manual tasks.

The business process typically involves multiple enterprise sites and business units (for example, server assembly, microelectronics, financing), and external partners.

You will likely uncover, discover other issues of concern with this limited information on the company. Your goal here is not about the computer parts, as what the inventory is, is not important, it can be WIDGETS for all you care as the problem is the process and not the ‘stuff’ itself.

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