Diverse Workforce and Communication (Managerial Communications)


In this assignment, you will study the advantages and disadvantages of a diverse workforce.

Using the South University Online Library, research about working with or leading a diverse workforce.


You work for a large financial institution that in the past ten years has developed new products and services that appeal to a very diverse customer base located throughout the world. You have been asked by your CEO to lead an effort to discuss the importance of having a diverse workforce that can effectively serve your organization’s customer base.


Based on the scenario, complete any two of the following tasks:

  • Assess four main points you plan to make about the values undergirding having a diverse workforce.
  • Evaluate the advantages of having a diverse workforce. Discuss at least four advantages.
  • Analyze the possible conflicts that could arise due to a diverse workforce and some of the ways to overcome them. Mention at least three conflicts and three (total) strategies to overcome them.
  • Propose how a common standard of work-related behavior in a diverse workforce can be developed. For example, do the leaders need cross-cultural training? Discuss at least three strategies or tactics.
  • Compare some of the nonverbal communication methods that differ between the US workforce and other countries. Support your answer with examples. Discuss at least three items.

Must have 3 or more references with citations!

Thank you!

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